Health Information Specialist I
About The Position
Datavant is seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location in Washington, DC. This patient-facing role is responsible for timely, accurate, and compliant handling of medical record requests. It is suited to someone who enjoys working directly with patients, is detail-oriented, and is interested in long-term growth opportunities within a healthcare organization. The role is onsite and full-time, with stated hours of 8:30 a.m. to 5:00 p.m. Eastern Time. The estimated base pay range is $18.40–$22.90 per hour. The position is not eligible for employment sponsorship.
Requirements
- High school diploma or equivalent from an accredited institute recognized by the State Department of Education.
- Ability to work overtime during peak seasons when required.
- Basic computer proficiency.
- Comfort using phones, fax machines, printers, and other general office equipment regularly.
- Professional verbal and written communication skills in English.
- Detail- and quality-oriented approach to accurate and compliant medical record information.
- Strong data-entry skills.
- Ability to work with minimum supervision while responding to changing priorities and role needs.
- Ability to organize and manage multiple tasks.
- Ability to respond to requests in a fast-paced environment and stay organized while working quickly.
- Pass an annual introductory HIPAA examination.
- Complete and pass a 90-day ROI Certification course with a score of 85% or higher.
Nice To Haves
- Experience in a healthcare environment.
- Previous production- or metric-based work experience.
- In-person customer service experience.
- Ability to build relationships with onsite clients and customers.
- Comfort bringing new ideas, process-improvement suggestions, and feedback to internal stakeholders.
Responsibilities
- Serve as the front desk point of contact for patient walk-ins requesting medical records or releases.
- Provide phone support to patients, providers, and authorized requestors.
- Process Release of Information (ROI) requests accurately and promptly.
- Fax, scan, and manage incoming and outgoing medical record requests.
- Burn medical images to CDs and share images electronically as required.
- Support client relationship management through professional communication.
- Assist with reporting and administrative duties, including data entry and email.
- Ensure compliance with HIPAA, privacy regulations, and facility policies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
