Health Information Specialist I (North Dakota)

Datavant•Fargo, ND

About The Position

Datavant is hiring a Health Information Specialist I to process and manage patient health information and records in accordance with company and facility policies, procedures, and medical privacy regulations. The role involves handling a variety of record requests, maintaining the confidentiality and security of privileged information, and ensuring patient records are safeguarded and compliant with HIPAA standards. The specialist prepares and assembles patient charts, retrieves and transmits records, creates digital images of paperwork for electronic medical records, and supports calls and other administrative tasks. The position is scheduled Monday through Friday for eight hours per day. Employees may need to commute between locations and work overtime during peak seasons when required. The role is not eligible for employment sponsorship. The estimated base pay is $15 per hour.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable using phones, fax machines, printers, and other general office equipment regularly.
Professional verbal and written communication skills in English.

Nice To Haves

Experience in a healthcare environment.
Previous production- or metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Responsibilities

Process all request types, including COC, patient, insurance, government, PAYI, PAYD, attorney, and standard requests.
Receive and process requests for patient health information in accordance with company and facility policies and procedures.
Maintain confidentiality and security of privileged information and apply medical privacy regulations to prevent unauthorized disclosure.
Maintain working knowledge of company and facility software and comply with company and customer facility codes of conduct and policies.
Inform the manager about work, site difficulties, and fluctuating volumes.
Manage and safeguard patient health records and ensure compliance with HIPAA standards.
Prepare new patient charts by gathering documents and information from paper sources and/or electronic health records.
Assemble medical records in standard order and ensure they are accurate and complete.
Create digital images of paperwork to be stored in the electronic medical record.
Respond to internal and external requests for patient records by retrieving and transmitting records appropriately.
Answer inbound and outbound calls and may assist patient walk-ins.
May handle administrative duties such as faxes, opening mail, and data entry.
Meet productivity expectations established for the site.
May schedule pick-ups.
Assist with additional work duties or responsibilities as required and perform other duties as assigned.