Health Information Specialist I

Datavant • Jackson, MS

13d • Onsite

About The Position

Datavant is hiring a full-time temporary Health Information Specialist I for an onsite role in Jackson, Mississippi. The position runs Monday through Friday, 8:00 AM–5:00 PM EST, and involves working in a high-volume production environment. The specialist processes medical-record requests and supports the accurate, secure management of patient health information in accordance with company, facility, and HIPAA requirements.

The role includes handling patient records, responding to calls and requests from patients and external parties, assembling and digitizing records, and performing related administrative tasks. The specialist may assist walk-in patients, schedule pickups, and take on other duties as assigned. The job is not eligible for employment sponsorship. Some clients require post-offer health screenings and proof of or completion of vaccinations; exemption requests are reviewed case by case, and availability may vary by state.

Requirements

• High school diploma or GED.
• Ability to commute between locations as needed.
• Basic computer proficiency.
• Comfort using phones, fax machines, printers, and other general office equipment regularly.
• Professional verbal and written communication skills in English.
• Attention to detail and quality when handling accurate and compliant medical-record information.
• Strong data-entry skills.
• Ability to work with minimal supervision while responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Ability to respond to requests in a fast-paced environment.
• Comfort working in a high-volume production environment.

Nice To Haves

• Experience in a healthcare environment.
• Previous production- or metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfort bringing new ideas, process-improvement suggestions, and feedback to internal stakeholders.

Responsibilities

• Receive and process requests for patient health information in accordance with company and facility policies and procedures.
• Maintain confidentiality and security of privileged information and apply medical privacy regulations to prevent unauthorized disclosure.
• Maintain working knowledge of company and facility software and follow applicable codes of conduct and policies.
• Inform the manager about work, site difficulties, and fluctuating volumes.
• Assist with additional duties or responsibilities as needed.
• Manage and safeguard patient health records and ensure compliance with HIPAA standards.
• Prepare new patient charts by gathering documents and information from paper sources and/or electronic health records.
• Assemble medical records in standard order and ensure they are accurate and complete.
• Create digital images of paperwork for storage in the electronic medical record.
• Retrieve and appropriately transmit patient records in response to requests from within the facility and external sources.
• Answer inbound and outbound calls, including calls from patients, insurance companies, and attorneys seeking medical-status information.
• Assist with patient walk-ins when needed.
• Assist with administrative duties such as handling faxes, opening mail, and data entry.
• Meet site-specific productivity expectations.
• Schedule pickups when needed.
• Work overtime during peak seasons when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED