Health Information Specialist I

Datavant•Alabama, AL

15h•Onsite

About The Position

Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. The Health Information Specialist I receives and processes patient health information requests, manages and safeguards records, and helps maintain accurate, complete medical charts in compliance with HIPAA and applicable company and facility policies. The role includes preparing charts from paper and electronic sources, digitizing paperwork for electronic medical records, retrieving and transmitting records, answering calls, and potentially assisting walk-in patients and with administrative tasks. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. EST, with overtime during peak seasons when required. The position pays $15 per hour and may require commuting between locations.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable regularly using phones, fax machines, printers, and other general office equipment.
Professional verbal and written communication skills in English.

Nice To Haves

Experience in a healthcare environment.
Previous production- or metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Responsibilities

Receive and process requests for patient health information in accordance with company and facility policies and procedures.
Maintain confidentiality and security of privileged information and apply medical privacy regulations to prevent unauthorized disclosure.
Manage and safeguard patient health records and ensure compliance with HIPAA standards.
Maintain working knowledge of company and facility software.
Prepare new patient charts by gathering documents and information from paper sources and/or electronic health records.
Assemble medical records in standard order and ensure they are accurate and complete.
Create digital images of paperwork for storage in electronic medical records.
Respond to requests for patient records from within the facility and external sources by retrieving and transmitting records appropriately.
Answer inbound and outbound calls.
Assist with patient walk-ins when needed.
Assist with administrative duties such as handling faxes, opening mail, and data entry.
Meet productivity expectations established for the specific site.
Schedule pick-ups when needed.
Inform the manager of work, site difficulties, and/or fluctuating volumes.
Adhere to company and customer facility codes of conduct and policies.
Assist with additional duties or responsibilities as required.