Health Information Specialist I
About The Position
Datavant is hiring a Health Information Specialist I for a full-time temporary role at its Birmingham, Alabama location. The position works Monday through Friday, 8:00 a.m. to 4:30 p.m. and involves working in a high-volume production environment. The specialist processes medical-record requests, answers calls from patients and external parties, documents information across multiple platforms, and manages patient health records while following company, facility, and HIPAA privacy and security requirements. The role includes preparing and assembling patient charts, creating digital images of paperwork for electronic medical records, retrieving and transmitting records in response to requests, and handling related administrative work. The specialist may assist walk-in patients, handle faxes and mail, perform data entry, and schedule pickups. Productivity expectations apply, and overtime may be required during peak seasons. The position is not eligible for employment sponsorship. Depending on client requirements, post-offer health screenings and proof of or completion of vaccinations may be required; exemption requests are reviewed case by case.
Requirements
- High school diploma or GED.
- Ability to commute between locations as needed.
- Ability to work overtime during peak seasons when required.
- Basic computer proficiency.
- Comfort using phones, fax machines, printers, and other general office equipment regularly.
- Professional verbal and written communication skills in English.
- Detail- and quality-oriented approach to accurate, compliant medical-record information.
- Strong data-entry skills.
- Ability to work with minimum supervision while responding to changing priorities and role needs.
- Ability to organize and manage multiple tasks.
- Ability to respond to requests in a fast-paced environment.
Nice To Haves
- Experience in a healthcare environment.
- Previous production- or metric-based work experience.
- In-person customer service experience.
- Ability to build relationships with on-site clients and customers.
- Comfort bringing new ideas, process-improvement suggestions, and feedback to internal stakeholders.
Responsibilities
- Receive and process requests for patient health information according to company and facility policies and procedures.
- Maintain confidentiality and security of privileged information and apply medical privacy regulations to prevent unauthorized disclosure.
- Manage and safeguard patient health records in compliance with HIPAA standards.
- Prepare new patient charts by gathering documents and information from paper sources and/or electronic health records.
- Assemble medical records in standard order and ensure they are accurate and complete.
- Create digital images of paperwork for storage in electronic medical records.
- Retrieve and appropriately transmit patient records in response to requests from within the facility and external sources.
- Answer inbound and outbound calls and provide medical status information as appropriate.
- Maintain working knowledge of company and facility software.
- Follow company and customer-facility codes of conduct and policies.
- Inform the manager about work, site difficulties, and fluctuating volumes.
- Meet productivity expectations established for the site.
- Assist with walk-in patients and administrative duties such as handling faxes, opening mail, and data entry, as needed.
- Schedule pickups, as needed.
- Assist with additional duties or responsibilities as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
