Health Information Management Specialist II

Heartland Community Health Center – Lawrence, KS•Lawrence, KS

6h•$20 - $27•Onsite

About The Position

The Health Information Management Specialist II compiles, organizes, maintains, protects, and releases confidential medical records. The role assists patients, staff, and third parties with needs related to patient medical records and releases of information. It serves as a liaison between the Medical Records Department and other Heartland departments, patients, insurance agents, healthcare institutions, attorneys, and other parties regarding protected health information, in accordance with applicable laws and regulations. The position processes subpoenas and court orders at the direction of the Director of Compliance and Risk, verifies authorizations and legal rights before records are released, and ensures releases meet the requests and are documented appropriately. It also pulls records for patient care, quality review, and audits; compiles requested records and invoices when needed; provides backup scanning and electronic-record merging coverage; and supplies reports as requested. This is a full-time, non-exempt hourly position averaging 40 hours per week, Monday through Friday as scheduled. Hours are generally between 8 a.m. and 5 p.m. and may be changed by supervisors as needed. Work is primarily indoors in an environmentally controlled office or clinical setting. The role involves frequent interaction with others, interruptions and competing priorities, extended computer and office-equipment use, periods of stationary work, and movement around the work environment. It occasionally requires moving or transporting items weighing up to 25 pounds. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

At least 2 years of Health Information Management Services experience.
Strong critical-thinking skills and ability to self-monitor work to ensure the quality and accuracy of releases.
Detail-oriented, with strong organizational skills.
Ability to produce quality work efficiently with minimal supervision.
Ability to meet strict deadlines.
Ability to handle difficult situations involving staff, patients, physicians, or others professionally.
Agree to uphold Heartland's guiding values of Compassion, Respect, Collaboration, and Integrity.

Nice To Haves

Associate degree in Health Information Management or a related field.
Additional certification.
Experience with eCW.

Responsibilities

Serve as a liaison regarding release of protected health information between the Medical Records Department and Heartland departments, patients, insurance agents, healthcare institutions, attorneys, and others, in accordance with applicable federal and state laws and regulations.
Process subpoenas and court orders at the direction of the Director of Compliance and Risk.
Verify authorizations under organizational policy and applicable laws before releasing medical records, including confirming the requesting party's legal right to receive the information.
Pull records accurately and in a timely manner for patient care, quality review, and audits.
Ensure each release of information contains the information indicated in the request.
Document releases of information for tracking related to treatment, payment, and operations.
Maintain confidentiality and safeguards for patient information and ensure only authorized individuals can access it.
Compile requested records and prepare and send an invoice when needed.
Provide backup coverage for scanning and merging documents into electronic health records.
Provide reports to the supervisor as requested.
Maintain current knowledge of applicable statutes, regulations, and standards needed to perform the job.
Adapt to variations in work and inform the manager of work, site difficulties, or fluctuating volumes.
Perform other duties as assigned.