Health Information Management Specialist I

University Health
•Onsite

About The Position

The Health Information Management Specialist I helps ensure medical records are accurate, secure, and organized while supporting doctors, nurses, billing teams, patients, and other departments. The role manages medical-record requests, protects patient privacy, supports compliance with HIPAA, Joint Commission, CMS rules, and hospital policies, and uses electronic medical records and office tools to keep information organized. The specialist also helps analyze data for quality-improvement and patient-safety projects and provides professional customer service to patients, families, and colleagues. This position is part of a collaborative HIM team and may assist with other departmental needs.

Requirements

  • High school diploma or equivalent.
  • Friendly and professional written and verbal communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple tasks and deadlines.
  • Problem-solving skills and willingness to learn.
  • Comfort using Outlook, Word, PDFs, scanners, fax machines, and other office equipment.
  • Understanding of privacy rules and the importance of keeping patient information confidential.

Nice To Haves

  • Experience with Cerner or Oracle EMR systems.
  • College-level medical terminology coursework or equivalent knowledge.
  • Ability to speak, read, or write a second language.
  • AHIMA credentials such as RHIT, RHIA, or micro-credentials.

Responsibilities

  • Ensure patient health records are accurate, secure, and handled with care.
  • Manage requests for medical records and support communication between departments.
  • Follow HIPAA, Joint Commission, CMS rules, and hospital policies.
  • Use EMRs and office tools to manage digital records and information.
  • Help analyze data for quality-improvement and patient-safety projects.
  • Provide responsive and professional customer service to patients, families, and colleagues.
  • Assist with other tasks needed to support the HIM department.
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