Health Information Assistant

Crestwood Behavioral Health•San Jose, CA

2d•Onsite

About The Position

The Health Information Assistant supports staff and the Health Information Management (HIM) Department by helping monitor and maintain complete health records for all persons served. Accuracy and thoroughness are important because records may affect the facility’s legal liability. The role requires professional contact with staff at all levels and other stakeholders, including persons served and families. The position reports to the Health Information Coordinator and works closely with the Director of Nursing, Program Director/Clinical Directors, and other department heads. The Health Information Assistant receives consultation, advice, training, and mentorship on technical record matters from the Health Information Coordinator and, as required by program-specific regulations, Crestwood’s corporate Health Information Department. The role is based at Crestwood Center San Jose Psychiatric Health Facility (PHF), a program serving clients who need stabilization during acute psychiatric crises. The campus offers spaces including living rooms, a welcoming room, visiting space, a serenity room, a dining room, and a courtyard. The program emphasizes hope, self-empowerment, and recovery.

Requirements

High school graduate or equivalent.
At least one year of experience working in a health-related field.
Knowledge of medical terminology.
Knowledge of governing regulations.

Responsibilities

Assist staff and the HIM Department with monitoring and maintaining complete health records for all persons served.
Maintain accuracy and thoroughness in health records, recognizing that records may affect the facility’s legal liability.
Maintain professional contact with staff at all levels and stakeholders, including persons served and families.
Work closely with the Health Information Coordinator, Director of Nursing, Program Director/Clinical Directors, and other department heads.
Receive consultation, advice, training, and mentorship on technical record matters from the Health Information Coordinator and corporate Health Information Department as needed.