Health Information Assistant

IMMANUEL LIVING•Kalispell, MT

8d•$19 - $23•Onsite

About The Position

The Health Information Assistant supports the Nursing Services Department with resident medical records, admissions coordination, operational duties, and CNA resident care. The role maintains electronic and paper medical records, supports audits and documentation requests, and assists with Managed Care clinical documentation and referrals. It also coordinates pre-admission activities and new resident move-ins, including gathering clinical and financial information and helping prepare rooms and transportation. The position may perform other medical office support duties as assigned. As assigned, the employee provides resident care in accordance with care plans, assignment sheets, worksheets, and nurses’ instructions. The position also documents and communicates resident care information, reports changes in resident condition to nurses, and helps maintain orderly resident rooms, department spaces, and equipment storage areas. This is a full-time, Monday–Friday position with a stated schedule of 8:00 a.m. to 4:30 p.m. at Immanuel Living at Buffalo Hill in Kalispell, Montana. The listed hourly salary range is $19.00–$22.80.

Requirements

At least 18 years of age.
At least two years of professional/secretarial and computer experience.
Ability to perform multiple tasks simultaneously and work under time or deadline pressures and frequent interruptions.
Ability to move intermittently throughout the shift.
Ability to meet the stated lifting, carrying, reaching, pushing/pulling, and gripping requirements.
Specific vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

High school graduation or GED.
Experience in a long-term care facility or other related healthcare facility.
Knowledge of ICD-9-CM medical coding.

Responsibilities

Set up electronic health records for new admissions and send admitting orders to appropriate units.
Maintain resident medical records, including filing, thinning, and auditing, and obtain information from other facilities when needed.
Arrange records for deceased or discharged residents in categorical and chronological order.
Complete compliance audits, maintain and purge the medical records storage area as necessary, and attend quarterly Quality Assurance meetings as needed.
Create forms as requested by the Director of Nursing or other departments, answer telephones as needed, and provide documentation for ADRs and medical record requests.
Support resident medical transportation services and Managed Care insurance processes, including pulling and submitting clinicals, maintaining tracking lists, obtaining documentation for new authorizations, and sending updates.
Follow up on referrals and inquiries; coordinate or conduct tours as needed and communicate bed availability.
Coordinate new resident move-ins, transportation, and the pre-admission process, including gathering clinical information to identify care and service needs and pharmaceutical and DME requirements, and arranging a financial review by the billing office.
Coordinate with the admission team regarding resident room charges and work with maintenance and housekeeping to ensure rooms are ready.
Ensure admission applications are approved or denied in a timely manner and manage referral information from telephone and walk-in inquiries, obtaining necessary personal, clinical, and financial information.
Perform assigned CNA resident care safely and accurately in accordance with care plans, assignment sheets, worksheets, and nurses’ instructions.
Answer call lights promptly; assist residents to and from meals, meetings, and activities as needed; and keep resident rooms and department areas neat and orderly.
Accurately record resident care, inform nurses promptly of improvements or declines in resident condition, and give a report to the incoming shift at the end of the assigned shift.
Charge out billable supplies and answer the unit telephone when the nurse is unavailable.
Communicate with the supervisor and participate in training or meetings that facilitate departmental communication.