Health Information Management Assistant

Memorial Hermann Health System•Salt Lake City, UT

About The Position

Under direct supervision, the Health Information Management Assistant performs general administrative and clerical duties to support the daily operations of the Health Information Management (HIM) department. The role files, retrieves, copies, and distributes medical records in accordance with federal, state, industry, and hospital guidelines. It also provides guidance to HIM Assistant I employees and newly hired staff. The position reviews and maintains medical records, checks records and scanned documents for completeness and accuracy, and helps resolve discrepancies. It provides customer service and communicates with physicians and staff to clarify diagnoses or obtain additional information. The schedule is Sunday through Thursday, 10:00 a.m. to 6:30 p.m.

Requirements

  • High school diploma or GED.
  • Knowledge of medical terminology.
  • Strong knowledge of medical records procedures.
  • Effective oral and written communication skills.
  • Ability to follow instructions and perform tasks accurately.

Nice To Haves

  • RHIT certification preferred.
  • Two years of experience in health information management or equivalent health information management technical training preferred.

Responsibilities

  • Review medical records and assigned deficiencies to ensure compliance with record-completion rules and regulations.
  • Audit the accuracy of electronic and manual entries and facilitate resolution of discrepancies.
  • Maintain records in multiple complex filing systems; retrieve files, locate missing records, and file or scan new and updated information.
  • Determine the appropriate document content and data to retain in legal physical and electronic medical records.
  • Review medical records for completeness.
  • Monitor medical record entries to ensure information is legible, complete, and signed.
  • Coordinate the analysis of records into standard order and file records in designated areas using applicable alphabetic and numeric systems.
  • Review scanned documents for accuracy, legibility, and appropriate identification.
  • Perform customer-service-related duties.
  • Communicate with physicians and staff to clarify diagnoses or obtain additional information.
  • Ensure safe care for patients, staff, and visitors and adhere to organizational policies, procedures, standards, budgetary specifications, and productivity and quality expectations.
  • Support professional growth and development by meeting mandatory and continuing education and skills competency requirements.
  • Support department goals and serve as a preceptor, mentor, and resource to less experienced staff.
  • Model service standards by providing safe, caring, personalized, and efficient experiences to patients and colleagues.
  • Perform other duties as assigned.
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