Head of Organizational Effectiveness (US)

TD • Mount Laurel, NJ

11d • $200,000 - $280,000 • Onsite

About The Position

The AVP, Organization Effectiveness reports to the VP, Head of Talent, and shapes the Bank’s structure and effectiveness. The role leads a team of expert advisors who provide advice, challenge, and support to optimize business performance and advance the Bank’s vision, purpose, and culture. The position partners with HR and business leaders to develop and execute organizational effectiveness goals, connecting strategic advice with practical implementation and measurable outcomes.

The role requires expertise in organization design, change management, and governance, along with commercial and business acumen, strong consulting and problem-solving skills, and the ability to navigate ambiguity in a complex organization. The AVP continually assesses internal organizational needs and external trends to develop forward-looking strategies and plans that support business objectives.

The position is based in Mount Laurel, New Jersey. TD describes itself as a global financial institution with more than 95,000 colleagues.

Requirements

• 10 or more years of relevant domain experience.
• University degree in HR, organizational development, business management, or a related discipline.
• Expert-level experience in organization design practices and methodologies.
• Familiarity with agile delivery and organizational design for agile-based organizations.
• Expert consulting skills, including problem solving, synthesis of qualitative and quantitative data, critical analysis, and executive-level reports and presentations.
• Experience managing complex projects and change management initiatives.
• Advanced analytical and communication skills, including the ability to present actionable recommendations to senior leaders.
• Proven ability to develop, lead, and inspire teams that deliver strong results.
• Track record of thought leadership, continuous improvement, and innovation.
• Results-oriented project management skills, organization, and strong attention to detail.
• High proficiency in Microsoft Office products, particularly PowerPoint.

Nice To Haves

• Experience in financial services.
• Consulting experience.
• Knowledge of TD’s business.
• MBA or advanced education in organization design.
• Knowledge of regulatory and compliance considerations in the banking industry.

Responsibilities

• Develop and lead organization design strategies aligned with the Bank’s goals, including operating models, structures, role design, and interaction models.
• Design and implement organizational structures tailored to agile-based environments, including journeys, platforms, and practices.
• Partner with HR business partners, business leaders, and key stakeholders to assess existing structures and business objectives, and recommend restructuring or role evolution.
• Analyze and optimize organizational structures, distill complex concepts, and communicate recommendations to senior leaders.
• Build, mentor, and develop a team of organization design consultants, fostering accountability, collaboration, and growth.
• Integrate change management into organization design and effectiveness work through communications, stakeholder management, colleague engagement, and other supports for adoption and sustainment.
• Use metrics, workforce analytics, and feedback to inform design decisions and assess structural effectiveness.
• Work with HR and business leaders to establish and maintain job architecture, including titles, levels, and career pathways.
• Ensure quality and consistency in organization effectiveness practices, including methodology and standards, design health checks, job evaluations, and capability models.
• Balance advice and challenge while ensuring recommendations meet business needs and align with TD standards and best practices.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development.
• Reward and recognition.
• Training programs and mentoring programs.
• Variable compensation or incentive awards, potentially including cash and/or equity incentive awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Director