Head of Financial Institutions Product

Wells Fargo Bank•Charlotte, NC
•$185,000 - $300,000•Hybrid

About The Position

Wells Fargo’s Global Payments & Liquidity (GPL) organization is seeking a senior product leader to head Financial Institutions (FI) and Non-Bank Financial Institutions (NBFI) Products. The role is accountable for defining, delivering, and scaling a portfolio of payments, liquidity, deposit, and digital workflow solutions for bank and non-bank financial institution clients. It sits within GPL’s Specialty Products group and has broad responsibility across product strategy, delivery, and commercialization. The Head of FI Products partners with Relationship Management, Treasury Management Consultants, platform teams, Operations, Technology, Risk, and Compliance to deliver cohesive, scalable solutions. The role defines product vision and future-state architecture; shapes multi-year roadmaps, investment priorities, and sequencing; and establishes outcomes and success metrics tied to client value, revenue growth, and operational scalability. The position leads cross-functional delivery, translating product vision into capability requirements and managing dependencies and trade-offs across platforms and teams. It also represents GPL in client discussions, industry forums, and senior leadership engagements; informs differentiation and roadmap decisions through market analysis; and owns product governance, launch, change, and lifecycle management. The role monitors performance, adoption, and financial outcomes and ensures alignment with Wells Fargo risk, compliance, and regulatory standards. The position offers a hybrid work schedule and is not eligible for visa sponsorship. Employees may be subject to policies concerning outside activities and personal investing, including providing information to the Wells Fargo Personal Account Dealing Team and complying with applicable requirements. The stated base pay range is $185,000–$300,000, with potential eligibility for incentive opportunities. The posting end date is November 15, 2026, though the posting may be removed earlier.

Requirements

  • 10+ years of Product Management or leadership experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
  • 4+ years of management or leadership experience.
  • Demonstrated experience leading complex, multi-platform product portfolios in large matrixed organizations.
  • Strong executive presence and ability to influence senior leaders and cross-functional stakeholders.
  • Proven ability to partner effectively with Technology, Operations, Risk, Legal, and Compliance.
  • Deep understanding of FI and/or NBFI client segments, payment flows, and operating models.

Nice To Haves

  • Experience serving banks, Fintechs, payment processors, or other non-bank financial institutions.
  • Background in commercial payments, correspondent banking, cash management, or market infrastructure.
  • Experience delivering products through platform modernization or transformation initiatives.
  • Strong strategic, analytical, and written communication skills for an executive-level audience.

Responsibilities

  • Define the target product vision and future-state architecture for FI and NBFI solutions across payments, deposits, liquidity, and digital workflows.
  • Shape multi-year roadmaps, investment priorities, and sequencing decisions in partnership with GPL leadership.
  • Establish product outcomes, success metrics, and portfolio priorities tied to client value, revenue growth, and operational scalability.
  • Develop problem statements, solution concepts, and capability maps aligned to FI and NBFI client use cases.
  • Drive delivery by coordinating work across GPL platforms and product teams.
  • Translate target-state vision into capability requirements for platform and technology teams.
  • Partner with Technology, Operations, Risk, Finance, Legal, and Compliance to ensure scalable and compliant solutions.
  • Manage dependencies and trade-offs to deliver cohesive end-to-end outcomes.
  • Serve as senior product point of contact for FI and NBFI solutions with Coverage, Relationship Management, and Treasury Solutions teams.
  • Partner with Relationship Managers and Treasury Management Consultants to align product strategy with client needs, sales priorities, and market opportunities.
  • Represent GPL in strategic client discussions, industry forums, and internal senior leadership engagements.
  • Lead market and competitive analysis to inform product differentiation, prioritization, roadmap, and pricing decisions.
  • Own product governance across the FI and NBFI portfolio, including Product Change, Product Launch, and ongoing lifecycle management.
  • Ensure adherence to Wells Fargo risk management, compliance, and regulatory standards.
  • Monitor performance, adoption, and financial outcomes to inform continuous improvement and investment decisions.
  • Drive accountability and transparency across product initiatives through disciplined reporting and executive communication.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Incentive opportunities may be available
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