Head of Business Management and Strategy

ASML•San Diego, CA

13d•Onsite

About The Position

ASML has an opportunity for a Head of Business Management & Strategy in San Diego, California. Reporting directly to the Head of Cymer Installed Base Operations, this visible leadership role shapes and executes strategy for the Cymer organization supporting commercial sales and service, and leads high-impact strategic initiatives aligned with global priorities. The organization supports Cymer’s commercial success through contract management, pricing administration, Oracle ERP master data governance, and strategic portfolio program management. The role partners across functions to drive operational excellence, commercial performance, and global cross-functional execution, while influencing the direction of the install base business. The position oversees customer contracting, pricing governance and administration, Oracle contract, pricing and service data, and budgets and portfolios for non-product-related programs. It works across sectors, regions, and senior leadership to resolve complex escalations, maintain data integrity and compliance, and improve processes. The leader is accountable for KPI-driven performance, install base operations goals, budget ownership, and dependable sales and service delivery.

Requirements

Master’s degree or equivalent.
At least 10–15 years of finance, program management, or contract management experience supporting an advanced-technology customer business, such as semiconductor, telecommunications, or manufacturing.
Proven ability to operate at a senior level in complex, high-pressure, and strategically sensitive environments.
Resilience, discipline, agility, sound judgment, and urgency in a fast-changing and complex business environment.
Credibility in senior customer engagements, including complex or commercially sensitive situations.
Ability to manage multiple critical escalations and create clarity and progress in ambiguous environments.
Ability to lead and influence cross-sector global teams without relying on formal authority.
Executive presence and strong stakeholder-influencing skills.
Outstanding communication, executive presentation, and stakeholder-management skills.
Ability to communicate complex commercial issues and portfolio strategies to stakeholders, customers, and senior leadership at Cymer and ASML.
Strong customer orientation and commitment to business impact, operational excellence, efficiency, and long-term partnership value.
Strategic, goal-oriented approach, strong ownership, and a high level of professionalism.
Strong mentoring and coaching capability to develop others and improve cross-functional engagement.
Solution-oriented, precise, and pragmatic approach, with the ability to turn complex challenges into actionable executive decisions.
Ability to read and interpret data, information, and documents and to observe, respond to, and interact with people and situations.

Nice To Haves

MBA or equivalent business education.

Responsibilities

Direct and manage customer sales and service contracting, including drafting and negotiating contracts, ensuring compliance, and managing templates, processes, and databases.
Manage pricing structures, approvals, and price lists in Oracle and related systems, ensuring accuracy, compliance, profitability, and alignment with approved policies and procedures.
Support pricing governance through audits, approvals, validations, and exception management.
Administer contract, pricing, and service data in Oracle, including customer contracts, extensions, billing schedules and triggers, service coverage, service requests, and onboarding and offboarding.
Manage, track, and administer portfolios and budgets for key non-product-related Cymer programs.
Partner with management and stakeholders on cross-sector and cross-regional improvements, developing scalable, standardized, high-impact solutions.
Serve as a senior advisor and stakeholder manager, navigating and resolving complex escalations and interfaces across sectors, regions, and senior leadership.
Ensure data governance and compliance through contract controls, data validation, and resolution of contract, data, and system discrepancies.
Coordinate commercial matters and global alignment with sales, marketing, service, operations, finance, legal, and colleagues in other regions.
Develop, maintain, and optimize business processes, procedures, and documentation to improve efficiency, compliance, and quality.
Drive operational excellence through KPI performance, execution of install base operations goals, budget ownership, and effective sales and service delivery.
Perform other duties as assigned or required.