Head Coach & Community Manager - Logan Circle, DC

[solidcore]•Washington, DC

2d•Onsite

About The Position

[solidcore] is seeking a Head Coach & Community Manager for its Logan Circle studio in Washington, DC. Reporting to the Area Manager, this role supports studio performance and company operations while helping advance [solidcore]’s vision of becoming a generation-defining lifestyle brand. The Head Coach & Community Manager serves as a role model for coaches and Core Crew, delivers a best-in-class fitness and customer service experience, and drives community connection, membership retention, and studio growth. The position averages 11 classes per week across both modalities and works directly with the Lead Head Coach to maintain operational and product standards, provide team feedback, and support staff development in the studio. The role coaches classes in both [solidcore]’s core format and its heated modality, which combines strength training, functional movement, and mobility. It oversees the heated modality’s operations, including towel and mat service, laundry, infrared panels, studio cleanliness, equipment maintenance, and post-class resets. The Head Coach & Community Manager also supports day-to-day studio operations, community outreach, retail and inventory tasks, client service, and the performance and standards of the Lead Head Coach. [solidcore] is a national boutique fitness company with more than 100 studios. Its signature class is a 50-minute, low-impact, high-intensity strength workout featuring slow, controlled movements. The company states that it is committed to social justice, diversity, equity, and inclusion, and is an equal-opportunity employer.

Requirements

2–3 years of prior group fitness experience.
Genuine passion for health, fitness, and the [solidcore] workout.
Passion and motivation for helping others reach their strongest potential.
Self-motivated, with enthusiasm for building community and driving membership sales.
Outgoing and relationship-driven, with energy for building community inside and outside the studio.
Comfort leading high-energy classes on a microphone with loud music and a full room.
Ability to thrive in a fast-paced, people-first, entrepreneurial environment.
Reliability, professionalism, and ability to work as a team player.
Proficiency in Google Suite and Microsoft Office, including Excel and Google Sheets.
Flexible availability, including weekends and holidays.
Ability to lift and carry at least 30 pounds.

Responsibilities

Model [solidcore]’s standards and set expectations for new and existing coaches and Core Crew.
Deliver a high-quality fitness and customer service experience consistent with [solidcore] standards.
Coach an average of 11 classes per week across both modalities, maintaining excellence and energy in each format.
Meet company utilization and retention expectations individually and for the studio.
Take direction from the Area Manager to support day-to-day studio operations.
Lead community outreach and marketing efforts to attract clients and develop long-term local partnerships.
Respond to client requests and resolve concerns promptly and effectively, as needed.
Maintain knowledge of studio retail offerings, class packages, promotions, and apparel.
Order supplies, conduct inventory, and maintain sales logs.
Keep studios and equipment clean, impeccable, and fully functional.
Lead and manage the Lead Head Coach, ensuring evaluations and brand standards are carried out for both the new modality and core product.
Oversee operational aspects of the heated modality.
Manage towel and mat rotation between classes, maintain stocked storage, and ensure daily laundry service.
Operate and maintain more than 20 radiant infrared panels and optimize studio temperature for each class.
Operationalize cleaning protocols for Core Crew and oversee studio cleanliness.
Coordinate post-class resets for core and heated-modality sessions, including equipment wipe-downs, machine maintenance, and rapid towel and mat turnover.
Represent [solidcore]’s core values and initiatives, inspire the team to do the same, and hold team members accountable to standards.
Perform other duties and projects as assigned or needed.