Head Cashier

Sprouts Farmers Market • Costa Mesa, CA

7d

About The Position

The Head Cashier supervises a team of cashiers and assists with operational issues at Sprouts Farmers Market. The role supports an excellent customer service experience by providing direction and assistance to Cashiers and Courtesy Clerks, helping resolve customer concerns at registers, and maintaining store standards. Responsibilities also include assigning store sweeps, monitoring register supplies, maintaining cleanliness in restrooms and parking lots, and keeping exit doors visible for security and loss prevention. The Head Cashier coordinates meal and rest breaks in accordance with company policy and state requirements, and assists with hiring, training, and disciplinary actions for Cashiers.

Requirements

• Be at least 18 years of age.
• Possess a high school diploma or GED.
• Have 1–2 years of recent cashiering experience supplemented with leadership training.
• Be dependable and reliable, with the ability to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
• Demonstrate outgoing and friendly behavior, a positive attitude, and the ability to interact with customers as a role model.
• Be able to operate front-end equipment, including a register, calculator, and scanner.
• Have good communication skills, the ability to take direction and constructive criticism, and the ability to participate in a team environment.
• Be able to perform repetitive activities, multitask, prioritize, and stay organized.
• Be able to lift or carry product horizontally or vertically, weighing up to 30 pounds, from 36 inches to 24 inches, for up to 3 feet and up to 50 hours without mechanical assistance.
• Be able to use both hands to move grocery carts horizontally, requiring a force of up to 35 pounds, for up to 4 feet and up to 50 hours.
• Have strong attention to detail and proficiency with numbers, cash handling, mathematical skills, reading, writing, and counting.

Responsibilities

• Supervise a team of cashiers and assist with operational issues.
• Visit registers proactively to ensure excellent customer service and provide direction and support to Cashiers and Courtesy Clerks.
• Assist with customer assistance issues at the register.
• Assign store sweeps and monitor and maintain cash register supply levels.
• Maintain cleanliness standards in restrooms and parking lots.
• Maintain visibility of exit doors for security and loss prevention.
• Schedule and oversee meal and rest breaks in compliance with company policy and state requirements.
• Assist in hiring and training new Cashiers and take necessary steps for disciplinary actions.

Benefits

• Competitive pay
• Sick time plan
• Vacation accrual plan
• Opportunities for career growth
• 15% discount on purchases for the employee and one other household family member
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(k) retirement savings plan with a company match
• Company-paid life insurance
• Contests and appreciation events
• Bonus based on company and/or individual performance, subject to eligibility requirements
• Affordable medical, dental, and vision coverage, subject to eligibility requirements
• Health Savings Account with company match, subject to eligibility requirements
• Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements
• Company-paid short-term disability coverage, subject to eligibility requirements
• Paid parental leave for mothers and fathers, subject to eligibility requirements
• Paid holidays, subject to eligibility requirements
• DailyPay access for eligible employees to transfer earned pay before payday at no extra cost

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED