Part Time - Head Cashier - Flexible

Lowe's Home Centers • Columbia, MD

5h • Onsite

About The Position

The Head Cashier provides customer service and supports front-end store operations at Lowe’s. The role assists customers with finding, selecting, and purchasing merchandise; handles sales, returns, refunds, cash, and order documentation; and coaches and trains front-end associates. The Head Cashier also helps maintain checkout coverage, store cleanliness, safety, and security, and performs other duties as assigned. The position is part-time and described as flexible. Pay is $16.50–$17.85 per hour; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

• High school diploma or GED, or equivalent years of experience in lieu of the education requirement, if applicable.
• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.
• Less than 1 year of experience using common retail technology, such as smartphones and tablets.
• 1 year of retail experience as a cashier.
• Ability to obtain sales-related licensure or registration as required by law.

Nice To Haves

• 1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits.
• 1 year of experience as a head cashier.
• Less than 1 year of experience working in any department at a Lowe’s retail store.
• 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
• Less than 1 year of retail experience detecting common signs of shoplifting, such as merchandise hidden inside containers, merchandise under carts, or switched price labels.

Responsibilities

• Provide SMART customer service by identifying customer needs and helping customers locate, select, demonstrate, carry, or load merchandise.
• Respond promptly and knowledgeably to customer and employee questions, including guiding customers through store areas and projects when needed.
• Communicate information about stock, special orders, product features, applications, warranties, and Lowe’s programs.
• Coach, develop, provide feedback to, and train front-end associates in departmental duties and sales opportunities.
• Process sales transactions, returns, and refunds using a cash register according to company guidelines.
• Provide monetary change to front-end associates for register activities.
• Remove security tags, verify product information, and bag merchandise.
• Assist with checkout lines and open additional registers as needed to maintain adequate coverage and checkout turnaround.
• Prepare register areas at the beginning and end of shifts by checking registers and scanners and stocking supplies.
• Inspect returned merchandise for damage.
• Enter and submit customer orders, print order tickets, verify receipts, and sign loading tickets.
• Look up product information and competitor prices to verify price matches.
• Record store-use items on store-use lists.
• Complete assigned cash counting and daily reconciliation duties and monitor cash drawer and recycler levels.
• Monitor merchandise entering and leaving store entrances and exits, assisting customers or associates who trigger alarms.
• Identify common signs of shoplifting, theft, and other security risks and promptly report them to management or Asset Protection.
• Maintain housekeeping standards and programs, including Zone Recovery, to keep store and work areas clean and organized.
• Maintain a safe and secure work environment, including conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
• Follow safety requirements relevant to assigned duties, including top-stock safety procedures and use of safety cables, aisle blockers, tether lines, spotters, and safety devices.
• Operate store equipment as needed for the role and department.
• Perform other duties as assigned.

Benefits

• Health, dental, and vision insurance
• Life and disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• 401(k) retirement account with company match
• Employee Assistance Program with concierge and work/life services and no-cost counseling
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and parental leave
• Adoption assistance
• Lowe’s Associate Discount and broad discount platform
• Potential discretionary benefits, based on eligibility, including annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards
• Wellness programs
• Learning and development opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED