Part Time - Head Cashier - Flexible

Lowe's Home Centers•Northglenn, CO

9d•Onsite

About The Position

The Head Cashier provides customer service and supports front-end checkout operations at Lowe’s. The role assists customers with locating and selecting merchandise, answering questions, and understanding product, stock, special-order, warranty, and program information. It also coaches and trains front-end associates, processes transactions and returns, manages register supplies and cash-related duties, and helps maintain store safety, security, cleanliness, and organization. Other duties may be assigned.

Requirements

High school diploma or GED, or equivalent years of experience in lieu of the education requirement where applicable.
Less than 1 year of experience using a computer to input, access, modify, or output information.
Less than 1 year of experience using common retail technology, such as smartphones and tablets.
1 year of retail experience as a cashier.
Ability to obtain sales-related licensure or registration as required by law.

Nice To Haves

1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and protection plans, and explaining warranties, product features, and benefits.
1 year of experience as a head cashier.
Less than 1 year of experience working in any department at a Lowe’s retail store.
1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
Less than 1 year of retail experience detecting common signs of shoplifting, such as merchandise hidden inside containers, under carts, or with switched price labels.

Responsibilities

Provide SMART customer service by identifying customer needs and assisting with merchandise selection, demonstrations, carrying, and loading.
Respond promptly and knowledgeably to customer and employee questions, including guiding customers through store areas and projects as needed.
Communicate information about stock, special-order merchandise, product features and benefits, applications, warranties, and Lowe’s programs.
Coach, develop, provide feedback to, and train front-end associates in departmental duties and sales opportunities.
Process sales transactions, returns, and refunds using a cash register according to company guidelines.
Provide monetary change to front-end associates for register activities.
Remove security tags, verify product information, and bag merchandise.
Help manage checkout lines and open additional registers when needed to maintain coverage.
Prepare the register area at the beginning and end of shifts by checking registers and scanners and stocking supplies.
Inspect returned merchandise for damage.
Enter and submit customer orders, print order tickets, verify receipts, and sign off on loading tickets.
Look up product information and competitor prices to verify price matches.
Record store-used items on store-use lists.
Complete cash counting and daily reconciliation duties as assigned.
Monitor cash drawer and recycler levels to ensure they remain within limits.
Monitor merchandise entering and leaving store entrances and exits, and assist customers or associates who trigger alarms.
Identify common signs of shoplifting, theft, and other security risks, and promptly report concerns to management or Asset Protection.
Follow housekeeping standards and programs, including Zone Recovery, to maintain clean and organized work areas.
Maintain a safe and secure work environment by conducting daily safety reviews as applicable, noting hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including top-stock safety, reinstalling safety cables, using aisle blockers and tether lines on power equipment, using spotters, and using safety devices.
Operate store equipment as needed for the assigned role and department.
Perform other duties as assigned.