Part Time - Head Cashier - Flexible

Lowe's Companies, Inc.•Marietta, GA

About The Position

The Head Cashier provides customer service while supporting front-end checkout operations at Lowe’s. The role assists customers with merchandise, product information, orders, returns, and price matching; processes register transactions; and supports, coaches, and trains front-end associates. The Head Cashier also helps maintain register readiness, cash controls, store security, housekeeping, and a safe work environment. Other duties may be assigned.

Requirements

High school diploma or GED, or equivalent years of experience in lieu of the education requirement, if applicable.
Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.
Less than 1 year of experience using common retail technology, such as smartphones and tablets.
1 year of retail experience as a cashier.
Ability to obtain sales-related licensure or registration as required by law.

Nice To Haves

1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits.
1 year of experience as a head cashier.
Less than 1 year of experience working in any department at a Lowe’s retail store.
1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
Less than 1 year of retail experience detecting common signs of shoplifting, such as merchandise hidden inside containers, merchandise under carts, or switched price labels.

Responsibilities

Provide SMART customer service by understanding customer needs and helping locate, demonstrate, select, carry, or load merchandise.
Respond promptly and knowledgeably to customer and employee questions, including guiding customers through store projects when needed.
Communicate stock, special-order, feature, application, and warranty information related to Lowe’s programs.
Coach, develop, provide feedback to, and train CSA Front End Team associates on departmental duties and sales opportunities.
Process sales transactions, returns, and refunds using a cash register and company guidelines.
Provide monetary change to CSA Front End associates for register activities.
Remove security tags, verify product information, and bag merchandise.
Assist with line management and open additional registers when needed to ensure checkout coverage.
Prepare register areas at the beginning and end of shifts by checking register and scanner functionality and stocking supplies.
Inspect returned merchandise for damage.
Enter and submit customer orders, print order tickets, verify receipts, and sign off on loading tickets.
Look up product information and competitor prices to verify price matches.
Record store-use items on store-use lists.
Complete assigned cash counting and daily reconciliation duties.
Monitor cash drawer and cash recycler levels to ensure they remain within limits.
Monitor merchandise entering and leaving store entrances and exits, and assist customers or associates who trigger alarms.
Identify common signs of shoplifting, theft, and other security risks, and promptly notify management or Asset Protection.
Maintain cleanliness and organization in accordance with housekeeping standards and programs such as Zone Recovery.
Help maintain a safe and secure workplace, including conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including top-stock safety, reinstalling safety cables, using aisle blockers and tether lines on power equipment, using spotters, and using safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.