Part Time - Head Cashier - Flexible

Lowe's Home Centers•Lake Jackson, TX

About The Position

The Head Cashier provides customer service and supports front-end checkout operations at Lowe’s. The role assists customers with locating, selecting, and purchasing merchandise; answers questions; communicates product and order information; and coaches and trains front-end associates. It processes transactions, returns, and refunds; supports register coverage and readiness; handles cash and reconciliation duties; and assists with order paperwork and price matching. The position also supports store safety, security, cleanliness, and organization. Duties include monitoring entrances and exits, recognizing and reporting potential theft or security risks, inspecting returned merchandise, following safety procedures, and operating store equipment as needed. Other duties may be assigned.

Requirements

High school diploma or GED, or equivalent years of experience in lieu of the education requirement, if applicable.
Less than 1 year of experience using a computer to input, access, modify, or output information.
Less than 1 year of experience using common retail technology, such as smartphones and tablets.
1 year of retail experience as a cashier.
Ability to obtain sales-related licensure or registration as required by law.

Nice To Haves

1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits.
1 year of experience as a head cashier.
Less than 1 year of experience working in any department at a Lowe’s retail store.
1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
Less than 1 year of retail experience detecting common signs of shoplifting, such as merchandise hidden in containers, merchandise under carts, or switched price labels.

Responsibilities

Provide SMART customer service in accordance with Lowe’s policies, procedures, and programs.
Identify customers’ needs and assist with locating, demonstrating, selecting, carrying, and loading merchandise.
Answer customer and employee questions, provide product and program information, and guide customers through projects when needed.
Coach, develop, provide feedback to, and train front-end associates on departmental duties and sales opportunities.
Process sales, returns, and refunds using a cash register according to company guidelines.
Provide monetary change to front-end associates and support register activities.
Remove security tags, verify product information, and bag merchandise.
Assist with checkout lines and open additional registers as needed to provide coverage.
Prepare register areas at the beginning and end of shifts by checking registers and scanners and stocking supplies.
Inspect returned merchandise for damage.
Enter and submit customer orders, print order tickets, verify receipts, and sign loading tickets.
Look up product information and competitor prices to verify price matches.
Record store-use items on store-use lists.
Perform assigned cash counting and daily reconciliation duties.
Monitor cash drawer and recycler levels to ensure they remain within limits.
Monitor merchandise entering and leaving store entrances and exits and assist customers or associates who trigger alarms.
Recognize common signs of shoplifting, theft, and other security risks and promptly report them to management or Asset Protection.
Maintain cleanliness and organization in accordance with housekeeping standards and programs.
Maintain a safe and secure work environment, including reviewing safety, noting hazards, keeping aisles clear, and securing doors and gates.
Follow safety requirements relevant to assigned duties, including top-stock safety practices and the use of safety cables, aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.