HCS Apps Systems Analyst Sr - Epic OpTime and Anesthesia

UNC Health•Morrisville, NC

7d•Remote

About The Position

Provides high-level technical support—including development, testing, integration, and implementation—for applications and interfaces that deliver IT tools and support business functions across the health system. The role includes project management, requirements definition, systems design and analysis, code development, problem resolution, and vendor coordination. This position primarily supports surgical services operational teams through Epic OpTime and Anesthesia workflows. The analyst develops and implements new functionality, enhances existing build, troubleshoots issues, and collaborates with the team to optimize workflows and tools. The role requires becoming an expert in Epic OpTime and Anesthesia workflows, participating in a rotating on-call schedule, responding effectively to requests, and updating the team or manager about issues requiring escalation. Although the position is remote, onsite travel across North Carolina is expected for go-lives and required meetings. Epic OpTime and/or Anesthesia certification is identified as a minimum requirement in the description, while the formal licensure/certification section states that no licensure or certification is required.

Requirements

Bachelor’s degree in Computer Science, Information Systems Management, or a related field, or an equivalent combination of education, training, and experience.
With a bachelor’s degree, four years of experience with IT systems and/or related operational experience; with an associate degree, six years; or with a high school diploma or GED, eight years.
Excellent analytical and communication skills.
Ability to work effectively in a team environment.
Demonstrated ability to manage multiple tasks simultaneously.
Highly responsive to internal customers.
Epic certification in OpTime and/or Anesthesia is stated as a minimum requirement in the job description; the formal licensure/certification section says no licensure or certification is required.
Willingness and ability to participate in rotating on-call coverage and travel onsite across North Carolina for go-lives and required meetings.

Nice To Haves

Understanding of surgical services workflows.
Basic knowledge of Epic OpTime and/or Anesthesia.
Excellent communication and teamwork skills.
Willingness to learn in an expanding field.

Responsibilities

Assist other IT teams with product and tool selection and technical evaluation, ensuring proposed solutions meet enterprise-wide requirements, adapt to changing needs and technologies, and support standardization protocols and objectives.
Provide guidance to Applications System Analysts on best practices, standard methodologies, and processes, as needed.
Develop and maintain clear documentation of program development, modifications, and troubleshooting; update system and support documentation to reflect changes to programs, solutions, reports, and interfaces.
Evaluate requests and consult on the design of new or modified programs, solutions, reports, and interfaces to assess feasibility and compatibility with current systems.
Identify and recommend solutions for larger and more complex projects, ensuring best-practice development; formulate and document high-level plans and required steps, and review plans with management or peers as appropriate.
Serve as a technical consultant to the health system, maintain high service levels, and participate in system-wide initiatives to improve efficiency and achieve institutional objectives.
Provide timely written or oral progress updates to management, customers, and others regarding assigned tasks, projects, and issues.
Support surgical services teams using Epic OpTime and Anesthesia workflows; develop new functionality, enhance existing build, optimize workflows, and troubleshoot issues.
Participate in a rotating on-call schedule, respond to requests, and inform the team or manager of issues requiring escalation.
Attend onsite go-lives and required meetings across North Carolina despite the remote work assignment.