Epic OpTime Analyst – OR/Surgical Services

AnMed•Anderson, SC

About The Position

AnMed is a not-for-profit health system in Anderson, South Carolina, focused on providing exceptional and compassionate care. This position acquires knowledge of Epic’s OpTime application, independently completes project tasks, and supports clinical system implementation and maintenance. The analyst builds system components, tests and documents workflows and other project information, and provides implementation support and ongoing maintenance of Epic clinical system software. The role requires knowledge of operating room and surgical services processes and workflows, along with the ability to work independently with staff to discuss current and future workflows.

Requirements

Associate or bachelor’s degree in computer science, business, or a clinical-related field, or equivalent work experience.
Three to five years of healthcare experience in a hospital or medical center operating room or surgical services setting, including experience building, implementing, and supporting Epic clinical application systems.
Excellent analysis, problem-solving, troubleshooting, and customer service skills.

Nice To Haves

Previous Epic OpTime EHR experience is desired.

Responsibilities

Review and understand system options and specifications in business and clinical applications, using them to make recommendations as applicable.
Design, build, test, validate, and provide ongoing support for the Epic OpTime clinical application to meet end-user requirements.
Obtain and maintain in-depth knowledge of software functionality through Epic certification and understand the clinical workflows implemented in the system.
Analyze end-user department workflows, collect data, review report details, and address technical issues associated with Epic software that affect system design and build decisions.
Communicate effectively and serve as a liaison among end users, internal and external third parties, and Epic implementation staff.
Manage customer expectations, prioritize and implement requested system changes in accordance with organizational policies and procedures, and document change control and system problems according to departmental procedures.
Assist with planning and completing project timelines, perform tasks within work plans, meet target deadlines, and notify managers about delays or potential project risks.
Develop report specifications and work with report writers to meet regulatory, Meaningful Use, and end-user reporting requirements.
Work with other implementation teams to analyze workflows, understand functionality in other applications, and apply that knowledge during system build, implementation, and ongoing support.
Successfully complete the Epic OpTime certification program.