HCS Apps Systems Analyst - ISD Ambulatory Services

UNC Health•Morrisville, NC

6d•Hybrid

About The Position

Provides technical support—including development, testing, integration, and implementation—for applications and interfaces that deliver IT tools and support business functions across the health system. The position helps evaluate and select products and tools, develops and maintains program and support documentation, serves as a liaison to departments using IT resources, and may lead implementation of vendor-based systems. It contributes to defining system scope and solutions, designing and developing programs and interfaces, and assessing whether systems meet technical and business requirements. The role is full-time, hybrid, based in Morrisville, North Carolina, with a day schedule and 40 standard hours per week. The hiring salary range is $33.37–$47.97 per hour; offers are determined by experience and internal equity.

Requirements

Bachelor’s degree in Computer Science, Information Systems Management, or a related field, or an equivalent combination of education, training, and experience.
With a bachelor’s degree: two years of IT systems and/or operational experience.
With an associate’s degree: four years of IT systems and/or operational experience.
With a high school diploma or GED: six years of IT systems and/or operational experience.
Excellent analytical and communication skills.
Ability to work well in a team environment.
Demonstrated ability to manage multiple tasks simultaneously.
Highly responsive to internal customers.

Responsibilities

Assist other IT teams with product and tool selection and technical evaluation to ensure solutions meet enterprise-wide requirements, adapt to changing needs and technologies, and support standardization objectives.
Develop and maintain clear documentation for program development, modifications, and troubleshooting; update system and support documentation to reflect changes to programs, solutions, reports, and interfaces.
Serve as a liaison to health system departments that use IT resources, promote proper use of those resources, and maintain high service levels.
May serve as project lead for implementation of vendor-based systems.
Offer design solutions and alternatives to enhance or improve existing systems.
Participate in defining system scope, objectives, and solutions.
Design, code, test, debug, and document programs, interfaces, and scripts to specified requirements.
Devise or modify procedures to solve problems while considering equipment capacity and limitations, operating time, and desired results.
Participate in assessing systems and their ability to meet technical and business requirements.
Provide timely progress updates to management, customers, and others through written or oral reports.