HCP Specialist

Beltone New England • Westerly, RI

8d

About The Position

The HCP Specialist supports the Hearing Care Practitioner with patient aftercare and helps ensure patients’ hearing aids are functioning properly. Tasks include checking hearing aids, confirming they are synced with patients’ phones, cleaning them, and determining whether they need reprogramming. The position is licensed; Beltone will help prepare candidates to obtain a license if they do not already have one.

This is a full-time, non-exempt role with an eight-hour weekday shift, Monday through Friday, 9:00 a.m. to 5:00 p.m., with no weekends. The role requires travel among three Rhode Island offices: Westerly, Narragansett, and Cranston. It also requires three weeks of training in Rhode Island and obtaining and maintaining the appropriate state license to practice as an HCP Specialist. Compensation is $23.00 per hour.

Requirements

• Travel between the Westerly, Narragansett, and Cranston offices in Rhode Island.
• Complete three weeks of training in Rhode Island.
• Obtain and maintain the appropriate state license to practice as an HCP Specialist.

Responsibilities

• Assist the Hearing Care Practitioner with patients’ aftercare.
• Assess patients for possible hearing issues and related disorders.
• Administer hearing evaluations, tests, or examinations to gather information about the type and degree of impairment.
• Fit hearing aids and provide auditory rehabilitation to patients in need.
• Represent the organization in the community through outreach programs.
• Use Speech Mapping for real-ear measurement.
• Obtain ear mold impressions when needed.
• Establish professional relationships with customers, employees, and vendors, with a strong commitment to customer service.
• Counsel patients during and after the evaluation process.
• Meet the clinic’s monthly financial goals.
• Conduct prospecting.
• Ensure conformance with the organization’s vision, mission, and values.
• Help patients with hearing aids, including checking their function, phone syncing, cleanliness, and need for reprogramming.

Benefits

• 401(k) with a 4% match after one year
• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending account (FSA)
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• Nine paid holidays
• Paid time off
• Paid birthday day off
• Employee Assistance Program (EAP)
• Monthly bonus for reaching the office goal

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed