PT Guitar Technician (Luthier) Store 493

Guitar Center•Stafford, TX

About The Position

Guitar Center is seeking a Guitar Technician (Luthier) to perform maintenance and repair services on customer-owned instruments and assist with maintaining specific store inventory. The role supports business growth through excellent customer experiences and quality workmanship. The technician interacts with customers, services instruments with a high level of craftsmanship, maintains store-owned gear as requested, and completes warranty repairs. Successful technicians demonstrate customer focus, initiative, selling aptitude, and the ability to train and communicate effectively.

Requirements

  • Skilled understanding of repairing guitars.

Nice To Haves

  • Foundational product knowledge of Guitar Center products.

Responsibilities

  • Interact with customers and ensure a positive customer experience.
  • Service customer-owned instruments with a high level of craftsmanship.
  • Maintain store-owned gear as requested.
  • Complete warranty repair work.
  • Handle additional duties as assigned.
  • Work through Guitar Center's certification program to gain a base understanding of products and sales techniques.
  • Train learners effectively and communicate information and techniques so they are retained.

Benefits

  • Gig leave for employee-musicians to take time off for tours and return to their jobs afterward.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick time.
  • Paid holidays.
  • Paid vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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