PT Guitar Technician (Luthier) Store 338

The Guitar Center Company•Kentwood, MI

About The Position

Guitar Center is seeking a Guitar Technician (Luthier) to perform maintenance and repair services on customer-owned instruments and help maintain specified store inventory. The role supports business growth through quality work and a positive customer experience. Successful technicians demonstrate customer focus, initiative, a willingness to develop product and sales knowledge through the Guitar Center certification program, and the ability to train learners and communicate techniques effectively. The technician interacts with customers, services instruments with a high level of craftsmanship, maintains store-owned gear as requested, and completes warranty repairs.

Requirements

  • Skilled understanding of repairing guitars.

Nice To Haves

  • Foundational product knowledge of Guitar Center products.

Responsibilities

  • Interact with customers and ensure a positive customer experience.
  • Service customer-owned instruments with a high level of craftsmanship.
  • Maintain store-owned gear as requested.
  • Complete warranty repair work.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to perform on tour and return to their job afterward.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick time.
  • Paid holidays.
  • Paid vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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