PT Guitar Technician (Luthier) Store 829

Guitar Center•Ocean, NJ

About The Position

Guitar Center is seeking a Repair Technician (Guitar) to perform maintenance and repair services on customer-owned instruments and help maintain specific store inventory. The role supports business growth by delivering a positive customer experience and high-quality work. Successful technicians are customer-focused, approachable, knowledgeable, and able to address customer service issues. They take initiative, learn quickly, build product and store-operations knowledge, and develop sales skills through Guitar Center’s certification program. They can also train others and communicate techniques effectively. The listed pay rate is $15.92–$23.88 per hour, plus commission, depending on background and experience. Actual compensation may vary based on experience, education, and other factors, and ranges may differ by location.

Requirements

  • Skilled understanding of guitar repair.

Nice To Haves

  • Foundational product knowledge of Guitar Center products.

Responsibilities

  • Interact with customers and ensure a positive customer experience.
  • Service customer-owned instruments with a high level of craftsmanship.
  • Maintain store-owned gear as requested.
  • Complete warranty repair work.
  • Perform additional duties as assigned.
  • Complete Guitar Center’s certification program to develop a base understanding of products and sales techniques.
  • Train learners and communicate information and techniques effectively.

Benefits

  • Gig leave for employee musicians to take time off for tours and return to their jobs afterward.
  • Medical benefits.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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