PT Guitar Technician (Luthier) Store 771

The Guitar Center Company•Pinecrest, FL

About The Position

As a Repair Technician (Guitar), you will provide maintenance and repair services on customer-owned instruments and assist with maintaining specific store inventory. You will help build and grow the business by delivering a great customer experience and quality work. Successful Repair Technicians are customer-focused, approachable, knowledgeable, and committed to helping customers. They take initiative to identify and resolve issues, learn about products and store operations, and develop their skills. They are also able to work through Guitar Center’s certification program to build a foundation in products and sales techniques, and effectively train and communicate techniques to others.

Requirements

  • Skilled understanding of repairing guitars.

Nice To Haves

  • Foundational product knowledge of Guitar Center products.

Responsibilities

  • Interact with customers and ensure a positive customer experience.
  • Service customer-owned instruments with a high level of craftsmanship.
  • Maintain store-owned gear as requested.
  • Complete warranty repair work.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to tour and return to their job afterward.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick time.
  • Paid holiday time.
  • Paid vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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