Guitar Technician (Luthier) Store 741
About The Position
Guitar Center’s mission is to develop and nurture lifelong musicians and help people experience the joy of creating music. The company aims to create inclusive environments that put customers first. The Repair Technician (Guitar) performs maintenance and repair services on customer-owned instruments and helps maintain specified store inventory. The role supports business growth through a positive customer experience and high-quality work. Successful technicians demonstrate customer focus, initiative, willingness to learn about products, store operations, sales, and leadership, and the ability to train and communicate techniques effectively. The role also involves working through Guitar Center’s certification program to build a foundational understanding of products and sales techniques.
Requirements
- Skilled understanding of repairing guitars.
Nice To Haves
- Foundational product knowledge of Guitar Center products.
Responsibilities
- Interact with customers and ensure a positive customer experience.
- Service customer-owned instruments with a high level of craftsmanship.
- Maintain store-owned gear as requested.
- Complete warranty repair work.
- Perform additional duties as assigned.
Benefits
- Gig leave for employee musicians to take time off to tour and return to their job.
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Mental health support.
- Paid sick, holiday, and vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
