Guitar Technician (Luthier) Store 233
About The Position
Guitar Center’s Repair Technician (Guitar) provides maintenance and repair services for customer-owned instruments and assists with maintaining specific store inventory. The role supports business growth through a positive customer experience and high-quality work. The technician interacts with customers, services their instruments, maintains store-owned gear as requested, and completes warranty repairs. Additional duties may be assigned. Successful technicians demonstrate customer focus, initiative, a willingness to build product and operational knowledge, and the ability to train and communicate techniques effectively. The role also involves working through Guitar Center’s certification program to develop a foundational understanding of products and sales techniques.
Requirements
- Skilled understanding of repairing guitars.
Nice To Haves
- Foundational product knowledge of Guitar Center products.
Responsibilities
- Interact with customers and ensure a positive customer experience.
- Service customer-owned instruments with a high level of craftsmanship.
- Maintain store-owned gear as requested.
- Complete warranty repair work.
- Take on additional duties as assigned.
Benefits
- Gig leave for musician employees to take time off for tours and return to their job afterward.
- Medical benefits.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
- Commission in addition to the stated hourly pay, depending on background and experience.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
