Guitar Technician (Luthier) Store 119

Guitar Center•Brea, CA

About The Position

Guitar Center is seeking a Guitar Technician to perform maintenance and repair services on customer-owned instruments and help maintain specific store inventory. The role focuses on delivering a positive customer experience and high-quality craftsmanship while helping build the repair business. Technicians interact with customers, complete warranty repairs, and may maintain store-owned gear as requested. Successful technicians demonstrate customer focus, initiative, a willingness to develop product and sales knowledge, and the ability to train and communicate techniques effectively.

Requirements

  • Skilled understanding of guitar repair.

Nice To Haves

  • Foundational product knowledge of Guitar Center products.

Responsibilities

  • Interact with customers and ensure a positive customer experience.
  • Service customer-owned instruments with a high level of craftsmanship.
  • Maintain store-owned gear as requested.
  • Complete warranty repair work.
  • Complete additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to perform on tour and return to their job afterward.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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