PT Guitar Technician (Luthier) Store 492

Guitar Center•Round Rock, TX

About The Position

As a Repair Technician (Guitar) at Guitar Center, you will perform maintenance and repair services on customer-owned instruments and help maintain specific store inventory. You will contribute to business growth through a positive customer experience and high-quality work. The role involves interacting with customers, servicing instruments with craftsmanship, maintaining store-owned gear as requested, and completing warranty repairs. Successful technicians are customer-focused, take initiative, build product and sales knowledge, and can effectively train and communicate techniques to others.

Requirements

  • Skilled understanding of repairing guitars.

Nice To Haves

  • Foundational product knowledge of Guitar Center products.

Responsibilities

  • Interact with customers and ensure a positive customer experience.
  • Service customer-owned instruments with a high level of craftsmanship.
  • Maintain store-owned gear as requested.
  • Complete warranty repair work.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for employee-musicians to take time off to tour and return to their job.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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