PT Guitar Technician (Luthier) Store 463

Guitar Center•Lewisville, TX

About The Position

As a Repair Technician (Guitar), you will provide maintenance and repair services for customer-owned instruments and help maintain specific store inventory. You will contribute to the growth of the business by providing a positive customer experience and high-quality work. The role involves serving customers, repairing guitars, maintaining store-owned gear as requested, and completing warranty repairs. Successful technicians demonstrate customer focus, initiative, willingness to learn product and sales knowledge, and the ability to train and communicate techniques effectively.

Requirements

  • Skilled understanding of repairing guitars.

Nice To Haves

  • Foundational product knowledge of Guitar Center products.

Responsibilities

  • Interact with customers and ensure a positive customer experience.
  • Service customer-owned instruments with a high level of craftsmanship.
  • Maintain store-owned gear as requested.
  • Complete warranty repair work.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for employees who are musicians.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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