PT Guitar Technician (Luthier) Store 720

Guitar Center•Nashville, TN

About The Position

As a Repair Technician (Guitar), you will provide maintenance and repair services for customer-owned instruments and help maintain specified store inventory. The role supports business growth through excellent customer experiences and quality work. You will interact with customers, service instruments with a high level of craftsmanship, maintain store-owned gear as requested, and complete warranty repairs. Additional duties may be assigned. Successful technicians focus on customers, take initiative to identify and address opportunities or issues, develop product and store-operation knowledge, and communicate effectively when training others. They are also able to complete Guitar Center’s certification program to build a foundation in products and sales techniques.

Requirements

  • Skilled understanding of repairing guitars.

Nice To Haves

  • Foundational product knowledge of Guitar Center products.

Responsibilities

  • Interact with customers and ensure a positive customer experience.
  • Service customer-owned instruments with a high level of craftsmanship.
  • Maintain store-owned gear as requested.
  • Complete warranty repair work.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for employee-musicians to take time off for a tour and return to their job.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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