PT Guitar Technician (Luthier) Store 720

The Guitar Center Company•Nashville, TN

About The Position

The Guitar Technician (Luthier), also described as a Repair Technician (Guitar), performs maintenance and repair services on customer-owned instruments and helps maintain specific store inventory. The role supports business growth by providing a positive customer experience and high-quality repair work. Successful technicians focus on customers, take initiative to identify and resolve opportunities or issues, develop product and sales knowledge through Guitar Center’s certification program, and effectively train and communicate techniques to learners.

Requirements

  • Skilled understanding of guitar repair.

Nice To Haves

  • Foundational product knowledge of Guitar Center products.

Responsibilities

  • Interact with customers and ensure a positive customer experience.
  • Service customer-owned instruments with a high level of craftsmanship.
  • Maintain store-owned gear as requested.
  • Complete warranty repair work.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to tour and return to their jobs.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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