FT Guitar Technician (Luthier) Store 216

Guitar Center•San Jose, CA

About The Position

The Guitar Technician (Luthier), also described as a Repair Technician (Guitar), performs maintenance and repair services on customer-owned instruments and helps maintain specified store inventory. The role supports business growth through excellent customer experiences and high-quality work. The technician interacts with customers, completes warranty repairs, and may perform additional duties as assigned. Successful technicians demonstrate customer focus, initiative, a willingness to learn product and store-operation knowledge, selling skills developed through the Guitar Center certification program, and the ability to train others effectively.

Requirements

  • Skilled understanding of repairing guitars.

Nice To Haves

  • Foundational product knowledge of Guitar Center products.

Responsibilities

  • Interact with customers and ensure a positive customer experience.
  • Service customer-owned instruments with a high level of craftsmanship.
  • Maintain store-owned gear as requested.
  • Complete warranty repair work.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to perform and return to their job after a tour.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick time.
  • Paid holiday time.
  • Paid vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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