Guitar Technician (Luthier) Store 852

The Guitar Center Company•Plymouth Township, PA

About The Position

Guitar Center’s mission is to develop and nurture lifelong musicians and make a difference by enabling people to experience the joy of creating music. The company aims to create inclusive environments that put customers first. The Repair Tech (Guitar) provides maintenance and repair services for customer-owned instruments and helps maintain designated store inventory. The role supports business growth through excellent customer experiences and quality workmanship. Successful technicians demonstrate customer focus, initiative, selling aptitude, and the ability to train and communicate techniques effectively.

Requirements

  • Skilled understanding of repairing guitars.

Nice To Haves

  • Foundational product knowledge of Guitar Center products.

Responsibilities

  • Interact with customers and ensure a positive customer experience.
  • Service customer-owned instruments with a high level of craftsmanship.
  • Maintain store-owned gear as requested.
  • Complete warranty repair work.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to tour and return to their job.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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