PT Guitar Technician (Luthier) Store 760

Guitar Center•Augusta, GA

About The Position

Guitar Center is seeking a part-time Guitar Technician (Luthier) to maintain and repair customer-owned instruments and assist with maintenance of designated store inventory. The Repair Technician provides high-quality craftsmanship and customer service, helping build the business through a positive customer experience and quality work. The role includes interacting with customers, performing instrument service and warranty repairs, and maintaining store-owned gear as requested. Successful technicians demonstrate customer focus, initiative, a willingness to develop product, store operations, sales, and leadership knowledge, and the ability to train and communicate techniques effectively. Technicians can work through Guitar Center's certification program to build a foundation in products and sales techniques.

Requirements

  • Skilled understanding of guitar repair.

Nice To Haves

  • Foundational product knowledge of Guitar Center products.

Responsibilities

  • Interact with customers and ensure a positive customer experience.
  • Service customer-owned instruments with a high level of craftsmanship.
  • Maintain store-owned gear as requested.
  • Complete warranty repair work.
  • Complete additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to tour and return to their job.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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