Guest Services - Cashier
About The Position
The Guest Services Cashier provides customers with an exceptional retail experience by building relationships and delivering courteous, helpful service. Associates support the management team in advancing the company’s Mission, Vision, and Values through leadership, enthusiasm, teamwork, and integrity. The role includes assisting customers with selections, supporting merchandising and store operations, maintaining product presentation, and accurately processing transactions. Associates may be cross-trained across departments and may be assigned additional duties to meet business needs.
Requirements
- Passion for horticulture, yard and home décor, and seasonal merchandise.
- Good written and verbal communication skills.
- Exceptional customer service skills.
- Ability to work in indoor and outdoor environmental conditions, rain or shine.
- Ability to multitask, prioritize, and work independently or as part of a team.
- Strong organizational and problem-solving skills.
- Ability to meet the physical demands of the role, including frequently lifting or moving up to 3 pounds and occasionally lifting or moving up to 25 pounds.
Responsibilities
- Greet customers promptly and help them feel welcome in the retail location.
- Develop and maintain professional, courteous relationships with customers and coworkers.
- Assist customers in determining their needs, provide information, and help them choose appropriate products.
- Assist the management team with implementing merchandising and operational procedures.
- Complete other duties as directed by management.
- Maintain appropriate merchandise stock levels, quality, and presentation.
- Ensure signage is current and displayed properly.
- Stock and rotate products according to company direction.
- Cross-train and work across multiple departments as needed.
- Operate the point-of-sale system efficiently; scan items accurately, accept payment, make change, provide receipts, and bag merchandise.
- Develop ideas for floral decorations and home décor displays.
- Clean fixtures, shelves, backrooms, bathrooms, and floors according to company policy and management direction.
- Participate in learning and development activities, including meetings, product knowledge sessions, and one-on-one interactions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
