Guest Services - Cashier

Steins•Brookfield, WI

1d•Onsite

About The Position

The Guest Services - Cashier associate provides an exceptional customer experience by building relationships with customers. Associates support the management team through leadership, enthusiasm, and integrity in advancing the company’s Mission, Vision, and Values. The role requires teamwork, an interest in selling, strong communication skills, and the ability to perform the position’s duties and responsibilities. The position is located in Brookfield, Wisconsin and is non-exempt.

Requirements

Passion for horticulture, yard and home décor, and seasonal merchandise.
Good written and verbal communication skills and exceptional customer service skills.
Ability to work indoors and outdoors in varying environmental conditions, including rain or shine.
Ability to multitask, prioritize, and work independently or as part of a team.
Strong organizational and problem-solving skills.
Ability to meet the role’s physical demands, including frequently lifting or moving up to 3 pounds and occasionally lifting or moving up to 25 pounds.

Responsibilities

Greet customers promptly and help them feel welcome in the retail location.
Build and maintain professional, courteous relationships with customers and coworkers.
Assist customers in determining their needs, provide information using available resources, and help them choose appropriate products.
Support the management team in implementing merchandising and operational procedures, and complete other duties as directed.
Maintain merchandise stock levels, quality, and presentation; keep signage current and properly displayed; and stock and rotate products according to company direction.
Cross-train and work across multiple departments.
Operate the point-of-sale system efficiently; scan items accurately, accept payment, make change, provide receipts, and bag merchandise.
Develop ideas for floral decorations and home décor displays.
Clean fixtures, shelves, backrooms, bathrooms, and floors according to company policy and management direction.
Participate in learning and development activities, including meetings, product knowledge meetings, and one-on-one interactions.