Ski Area Guest Services Cashier
About The Position
The Ski Area Guest Services Cashier provides customer service to resort guests in person and over the phone, both on and off the property. The role assists with activity bookings and modifications, shares information about resort activities and amenities, and provides advice about the local area. Cashiers provide front-line assistance to ski area guests with ticket purchases, reservations, and troubleshooting guest concerns. Candidates should demonstrate strong communication and social skills, empathy, and a commitment to solving problems and delivering an outstanding guest experience. This is a seasonal position running from mid-November through mid-March. Schedules vary and may include days, evenings, weekends, and holidays. Compensation is $12.77 per hour.
Requirements
- Must be at least 16 years old.
- Demonstrated communication and social skills.
- Empathy and a problem-solving approach focused on providing an outstanding customer experience.
- Ability to handle large sums of money, enforce resort policies politely, and work under stressful conditions.
Nice To Haves
- One or more years of customer service experience.
Responsibilities
- Assist guests with ticket purchases, refunds, concerns, and questions.
- Assist with activity bookings and modifications and provide information about resort activities, amenities, and the local area.
- Handle and accept responsibility for large sums of money.
- Enforce resort policies firmly and politely.
- Work effectively under stressful situations and conditions.
- Accurately record and communicate information to supervisors.
- Perform other duties as assigned by management.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
