Ski Area Guest Services Host

Massanutten Current Openings • McGaheysville, VA

21h

About The Position

The Ski Area Guest Services Host focuses on interacting with guests one-on-one and ensuring owners and guests are served courteously and in a timely manner. The role calls for excellent customer service, a positive attitude, an outgoing personality, and working knowledge of the ski area, resort operations, and surrounding area. This is a seasonal position with a schedule that varies and may include weekends, holidays, and evenings. Pay is $13.00 per hour.

Requirements

• Excellent customer service skills.
• A great attitude and outgoing personality.
• Working knowledge of the ski area, resort operations, and the surrounding area.
• Ability to stand for long periods outside.
• Ability to stoop, bend, shovel snow, remove ice, and walk in various conditions.

Nice To Haves

• Customer service experience.
• Extensive knowledge of Massanutten operations.

Responsibilities

• Maintain crowd control in the ticket area, ski lift line, and rental area as needed.
• Interact with guests by answering questions and assisting with complaints and concerns.
• Maintain cleanliness of ski area grounds, including trash and snow removal.
• Enforce resort policies while remaining polite yet firm.
• Maintain a safe work environment by following company safety policies and practices.
• Perform other duties assigned by management.

What This Job Offers

• Education Level: No Education Listed