Ski Area Guest Services Cashier
About The Position
The Ski Area Guest Services Cashier provides customer service to resort guests in person and over the phone, both on and off the property. The role assists with activity bookings and modifications, shares information about resort activities and amenities, and provides advice about the local area. Cashiers provide front-line assistance to ski area guests with ticket purchases, reservations, and troubleshooting guest concerns. The position requires communication and social skills, empathy, and a problem-solving approach focused on delivering an outstanding guest experience. This is a seasonal position for the winter season, running from mid-November through mid-March. The typical schedule varies and includes days and evenings, weekends, and holidays. Pay is $12.77 per hour.
Requirements
- Must be 16 or older.
- Demonstrated communication and social skills.
- Empathetic, problem-solving approach focused on customer service.
- Ability to handle large sums of money, enforce resort policies politely, and work under stressful conditions.
Nice To Haves
- At least 1 year of customer service experience.
Responsibilities
- Handle and accept responsibility for large sums of money.
- Enforce resort policies firmly but politely.
- Work under stressful situations and conditions.
- Assist guests with ticket purchases, refunds, concerns, and questions.
- Accurately write down and communicate information to supervisors.
- Perform other duties as assigned by management.
- Assist with activity bookings and modifications, provide resort and local-area information, and help with reservations and guest concerns.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
