Guest Service Specialist | $13-$15/hour + Tips

Mister Car Wash • Lubbock, TX

1d • $13 - $15 • Onsite

About The Position

Mister Car Wash is seeking a Guest Service Specialist (GSS) to deliver exceptional customer service and support customer experiences at its car wash sites. The role involves welcoming guests, promoting products and the Unlimited Wash Club membership program, anticipating and addressing customer needs, and helping ensure each customer leaves with a clean, dry, and shiny car.

This is hands-on work in a fast-paced outdoor environment. Specialists help keep sites clean, inviting, and well-maintained, and collaborate with team members to complete tasks and achieve goals. The position offers variety and opportunities to learn and grow in customer service, retail, or hospitality-type work.

Requirements

• Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
• Sell with passion and energy.
• Work collaboratively with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Be open to feedback and learning new things.
• Be consistent and reliable, and be available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what is needed.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and the Unlimited Wash Club membership program.
• Thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Benefits

• Paid time off from day one
• Affordable medical benefits
• Dental insurance
• Vision insurance
• 401(k) match
• Tuition reimbursement
• Same-day pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed