Guest Service Specialist | Full-Time $15-$17/Hour + Tips

Mister Car Wash•Salt Lake City, UT

About The Position

The Guest Service Specialist (GSS) welcomes customers, promotes products and the Unlimited Wash Club membership program, and helps ensure each customer leaves with a clean, dry, and shiny car. The role includes hands-on work, maintaining clean and inviting sites, and collaborating with team members to complete tasks and achieve goals. It is suited to someone who enjoys customer service and variety in a fast-paced, outdoor work environment. Schedules may include weekday and weekend shifts, with start times as early as 5:30 AM and end times as late as 10:00 PM. The position is full-time and pays $15–$17 per hour plus tips.

Requirements

  • Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
  • Sell with passion and energy.
  • Enjoy working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Be open to feedback and learning new things.
  • Be consistent and reliable, and be available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what is needed.

Responsibilities

  • Greet every customer warmly.
  • Enthusiastically sell products and the Unlimited Wash Club membership program.
  • Thank customers for choosing Mister.
  • Anticipate and address customer needs.
  • Help ensure each customer leaves with a clean, dry, and shiny car.
  • Keep sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.

Benefits

  • Tips
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