About The Position

The Guest Service Specialist provides friendly, energetic customer service in a fast-paced outdoor car-wash environment. The role involves promoting products and the Unlimited Wash Club membership program, anticipating and addressing customer needs, and helping ensure each customer leaves with a clean, dry, and shiny car. Specialists also keep sites clean and well-maintained and collaborate with teammates to complete tasks and achieve goals. The position offers varied, hands-on work and opportunities to learn and grow in customer service, retail, or hospitality.

Requirements

  • Be consistent and reliable.
  • Be available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what is needed.
  • Be open to feedback and learning new things.
  • Be comfortable working in a fast-paced outdoor environment.

Nice To Haves

  • Enjoy making meaningful connections with customers.
  • Be excited to learn and grow in customer service, retail, or hospitality-type roles.
  • Sell with passion and energy.
  • Enjoy working with others to get things done.

Responsibilities

  • Greet every customer with a wave and a smile.
  • Enthusiastically sell products and the Unlimited Wash Club membership program.
  • Thank each customer for choosing Mister.
  • Anticipate and solve customer needs.
  • Help ensure each customer leaves with a clean, dry, and shiny car.
  • Keep sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.
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