Front Desk Part Time- Holiday Inn Oceanside Virginia Beach, Virginia

Schulte Companies • Virginia Beach, VA

2d

About The Position

Schulte Hospitality Group is seeking a service-oriented Guest Service Representative for the front desk at Holiday Inn Oceanside in Virginia Beach, Virginia. The role focuses on welcoming guests, providing attentive and personalized service, and supporting front desk operations. The position includes handling guest inquiries, check-ins and check-outs, cash, guest identification and payment information, and maintaining an organized front desk area. The posting identifies this as a part-time role.

Schulte Hospitality Group describes its workplace as inclusive, employee-focused, and committed to associate development. The company operates more than 200 locations across 38 states and 3 countries.

Requirements

• At least one year of front desk operations experience.
• In-depth knowledge of hotel front desk operations.
• At least a high school education.
• Basic computer skills.
• Ability to communicate effectively verbally and in writing.
• Ability to exceed the expectations of guests and team members.
• Excellent time management skills.

Responsibilities

• Greet arriving guests and provide personal recognition.
• Review daily arrival lists and help prepare and assemble welcome amenities.
• Escort VIPs to their rooms and check them in before arrival.
• Answer telephone calls within three rings, respond to questions, or transfer calls as appropriate.
• Manage the issued bank, counting it at the beginning and end of the shift.
• Make cash drops according to cash-handling procedures and report cash overages or shortages to management.
• Keep the front desk area clean and organized.
• Assist with lobby activation as needed.
• Follow proper procedures when handling guests’ personal identifiable information.
• Follow check-in and check-out checklists.
• Retrieve required identification documents and forms of payment upon guest arrival.
• Respond promptly to guest needs and inquiries.
• Perform other duties as assigned to meet business objectives.

Benefits

• Daily Pay, allowing associates to get paid daily.
• Free telemedicine and virtual mental health care access for all associates starting on day one.
• Multiple health insurance and life insurance options.
• 401(k) plan with company match.
• Paid parental leave.
• Paid time off for eligible associates under the company policy.
• Holiday pay.
• Pet insurance.
• Employee Assistance Program.
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED