About The Position

The Guest Service Engineer maintains the physical functionality and safety of the Hilton Orlando Lake Buena Vista property, including guest rooms, public spaces, and heart-of-house areas. The role responds promptly to guest service calls and team-member work orders; performs maintenance and repairs across carpentry, plumbing, electrical, HVAC, and masonry; conducts preventive maintenance inspections; and documents inspections, repairs, and issues requiring further attention. Hilton describes its team culture as guided by hospitality, integrity, leadership, teamwork, ownership, and urgency. The company highlights its award-winning workplace culture and support for team members’ career journeys.

Requirements

  • Demonstrate a passion for hospitality, integrity, leadership, teamwork, ownership and accountability, urgency, and discipline.

Responsibilities

  • Maintain the functionality and safety of hotel facilities, including guest rooms, public spaces, and heart-of-house areas.
  • Respond quickly to guest service requests and team-member work orders.
  • Perform repairs and maintenance involving carpentry, plumbing, electrical, HVAC, and masonry.
  • Conduct regular preventive maintenance inspections of facilities and equipment and address identified needs.
  • Document completed inspections and repairs and flag issues requiring further attention.
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