Complex Director of Group Sales - Hilton Orlando Lake Buena Vista and Buena Vista Palace
About The Position
The Director of Group Sales leads group sales strategy for Hilton Orlando Lake Buena Vista and Buena Vista Palace, aligning sales priorities with annual group room and banquet revenue goals. The role partners with commercial and regional leadership to shape the hotel’s annual commercial strategy and develop business strategies that support Rooms, Catering, and Event revenue. The Director collaborates with commercial leadership on group pricing and rate strategies, and uses performance metrics, demand forecasts, and competitive insights to guide sales plans, deployment, and business mix. The position also builds relationships with Hilton Worldwide Sales, CVBs, third-party travel partners, and key clients to drive demand and conversion, and supports site visits and pre-convention meetings. The role facilitates strategy and performance reviews, contributes to long-range commercial planning, and leads team recruitment, performance management, professional development, engagement, and recognition.
Responsibilities
- Oversee group sales efforts and align team priorities and initiatives with annual group rooms and banquet revenue goals.
- Contribute to the hotel’s annual commercial strategy in partnership with commercial and regional leadership teams.
- Develop and implement business strategies that contribute to Rooms, Catering, and Event revenue and align with broader commercial objectives.
- Collaborate with commercial leadership to establish group pricing and rate strategies that maximize revenue and competitive market share.
- Use performance metrics, demand forecasts, and competitive insights to shape sales plans, adjust deployment and mix strategies, and align activity with revenue goals and market conditions.
- Engage with Hilton Worldwide Sales, Convention and Visitors Bureaus, third-party travel partners, and key clients to drive demand, improve conversion, and support site visits and pre-convention meetings.
- Facilitate regular strategy and performance meetings and contribute to long-range commercial planning through analysis of performance trends, market shifts, and revenue opportunities.
- Recruit talent and foster team growth and engagement through performance management, professional development, and recognition programs.
Benefits
- 110 nights of discounted travel, with room rates as low as $40 per night through the Go Hilton travel program
- Employee stock purchase program with a 15% discount on Hilton shares
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Caregiving concierge services
- Crisis Concierge support
- Free counseling and support through the Employee Assistance Program for eligible Team Members
- Generous paid time off
- Health and welfare benefits, including health plans, dental coverage, and vision coverage
- Retirement plans
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
