Guest Service Associate

Wax Center Partners • Folsom, CA

3h

About The Position

The Guest Service Associate works at European Wax Center to provide guests with a first-class waxing experience. The role uses product knowledge and sales skills to assess guest needs, explain product features and Wax Pass benefits, and achieve sales goals. The company provides comprehensive training, competitive pay, and performance incentives, with opportunities for career growth. This is a key holder position that includes responsibility for opening and closing the center.

Requirements

• Understanding of the sales process.
• Sales experience is strongly preferred but not required.
• Ability to responsibly open and close the center; this is a key holder position.
• Willingness to work a flexible schedule, including mornings, evenings, and weekends.
• Outgoing, self-sufficient, and motivated.
• Talent for providing exceptional customer service.
• Maintain a professional appearance at all times.
• Take pride in work and uphold Wax Center Partners/European Wax Center core values.

Nice To Haves

• Sales experience.

Responsibilities

• Assess guest needs and provide information about product features and Wax Pass benefits.
• Achieve company sales goals on a daily, monthly, and annual basis.
• Responsibly open and close the center.
• Provide exceptional customer service and uphold the company’s core values.

Benefits

• 401(k) Retirement Savings Plan
• Medical, dental, vision, and disability insurance
• Paid time off
• Discounts on waxing services and retail products
• Free waxing during Wax Associate Training
• Best-in-class training and continuous education
• Advancement opportunities
• A fun, well-managed work environment
• Competitive pay and performance incentives
• Unlimited commission plus a generous bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed