Guest Service Associate

Wax Center Partners•Glendale, AZ

About The Position

As a Guest Service Associate at European Wax Center, you will use product knowledge and sales skills to help guests have a first-class waxing experience. You will assess guest needs, explain product features and Wax Pass benefits, and work toward sales goals. The role includes comprehensive training, performance incentives, and opportunities for career growth. It is a key holder position that involves opening and closing the center and working a flexible schedule, including mornings, evenings, and weekends.

Requirements

  • Be reliable and understand the sales process.
  • Be outgoing, personable, self-sufficient, and motivated.
  • Have a passion for sales excellence through education; sales experience is strongly preferred but not required.
  • Be willing to work a flexible schedule, including mornings, evenings, and weekends.
  • Provide exceptional customer service.
  • Maintain a professional appearance at all times.
  • Take pride in your work and uphold Wax Center Partners/European Wax Center core values.

Nice To Haves

  • Sales experience is strongly preferred but not required.

Responsibilities

  • Assess guest needs and provide information on product features and Wax Pass benefits.
  • Achieve company sales goals on a daily, monthly, and annual basis.
  • Responsibly open and close the center.

Benefits

  • 401(k) Retirement Savings Plan
  • Medical, dental, vision, and disability insurance
  • Paid time off
  • Discounts on waxing services and retail products
  • Free waxing during Wax Associate Training
  • Best-in-class training and continuous education
  • Advancement opportunities
  • A fun, well-managed work environment
  • Competitive pay and performance incentives
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